What forms of payment are excepted?
We accept check or credit card. Credit cards will be subject to a 2.5% processing fee. All events must be paid in full 14 days prior to date. Additionally, all events are subject to 15 % gratuity and Florida sales tax above the agreed on price.
What are your party reservation and cancellation policies?
We welcome short notice party booking, however to avoid disappointment we recommend you book your party at least 3 weeks in advance. A $200 non-refundable deposit is required to hold the date. we require 2 weeks notice, if it is necessary to reschedule your party, otherwise your deposit will be forfeited. You may use your non-refundable deposit towards a new date.
What do I need to do before my event?
We will arrive approximately 1 hour before the event to set up. Please remove all pets from the party area and leave some space for us to park near an entrance where we will not be blocked in. We would appreciate easy access; we have a lot of heavy items to carry into your event. For spa parties, we will need a sink area in order to continue to fill and refill the spa bowls. In addition to cleaning up our equipment after the party, our team makes every effort to protect your surfaces with slip covers and towels during the party. We are not responsible for cleaning costs incurred by damages from party guests.
What areas of Florida do you serve?
We travel anywhere within Sarasota and Manatee counties. We are happy to throw events outside this area for an additional travel fee.
What happens if a guest arrives late?
Because our parties are based on a schedule, they work best when all guests arrive on time. Guests coming late may join the birthday party at whatever point it has progressed to.
Can parents of the guests stay for the birthday party?
This is a high energy birthday party with lots of movement. If there is ample room without interference, we welcome an audience.
Who takes care of a guest if they become ill, or a behavior problem, or do not want to participate?
Guests who do not wish to participate will need to be attended to by the party host or an adult.
What sanitary precautions do you take for every birthday party?
Each birthday party will have clean and washed towels, robes and head bands.
Do you provide food?
We can provide food as an add on or as part of our “Mom does nothing” package.
Are you licensed cosmetologists?
Our services are just for fun; we are not licensed professionals.